Avoiding Violence: Recognizing and Responding to Workplace Threats

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Build confidence with 10 original questions about Avoiding Violence: Recognizing and Responding to Workplace Threats. Review your answers and explanations after finishing.

Supplemental study practice. This is not a government licensing exam or ELDT certification, and does not replace hands-on training. Follow your state’s current handbook.

1 / 10

If you notice someone in the workplace acting suspiciously or who is not authorized to be there, what should you do?

Attempt to question the person yourself.

Ignore the individual unless they cause trouble.

Notify the appropriate security office or designated police.

Take a photo and post it on social media.

2 / 10

If a co-worker tells you about a restraining order related to domestic violence, what should you do according to workplace policy?

Inform appropriate personnel so assistance can be offered at the work site.

Ignore the information unless violence occurs at work.

Keep the information to yourself to respect privacy.

Confront the person named in the restraining order.

3 / 10

During a meeting with an employee showing early warning signs of violence, what is an effective way for a supervisor to address the issue?

Confront the employee in front of their peers.

Ignore the behavior and hope it improves.

Threaten immediate termination without discussion.

Schedule a private meeting, discuss concerns directly, and ask for the employee's input on resolving the behavior.

4 / 10

If you observe someone displaying extreme rage and threatening immediate harm in the workplace, what is your top priority?

Secure your personal safety and leave the area if at risk.

Wait for your supervisor to arrive before doing anything.

Attempt to calm the person down yourself.

Record the incident on your phone.

5 / 10

A co-worker begins making indirect threats and sending hostile emails to management. What is the best course of action?

Assume the threats are not serious if they are indirect.

Delete the emails and do nothing.

Reply to the emails with similar language.

Take all threats seriously and respond immediately by reporting them.

6 / 10

You witness a co-worker yelling and pounding on a desk, causing others to feel threatened. What is the most appropriate first action to take?

Immediately call law enforcement without informing anyone else.

Ignore the situation, assuming it will resolve itself.

Confront the co-worker in front of others to stop the behavior.

Report the behavior to your supervisor and document what you observed.

7 / 10

A customer at your workplace begins arguing loudly with staff and refuses to follow posted rules. What should you do to help prevent the situation from escalating?

Try to physically remove the customer from the premises.

Ignore the customer and continue your work.

Immediately contact your supervisor and, if needed, other appropriate officials.

Join in the argument to defend your co-workers.

8 / 10

A colleague is showing up late, making frequent mistakes, and blaming others for minor issues. What is a recommended action to help prevent workplace violence?

Publicly criticize the colleague to encourage improvement.

Ignore the behavior since it does not involve violence yet.

Be aware of these performance and conduct problems as possible warning signs and report concerns if they escalate.

Handle the situation alone without involving supervisors.

9 / 10

You receive a suspicious package at work. What is the safest immediate action?

Do not handle or open the item, evacuate if at risk, and notify your supervisor and security or law enforcement.

Move the package to a secure location yourself.

Open the package to see what is inside.

Ignore the package unless it starts to leak or smoke.

10 / 10

If a violent event occurs involving a stranger or customer on the property, what is a required action?

Leave the scene and avoid reporting it.

Attempt to physically restrain the individual.

Notify your supervisor and report the incident to security or local law enforcement.

Wait for a manager to arrive before taking any action.

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About the Avoiding Violence: Recognizing and Responding to Workplace Threats practice quiz

This practice quiz focuses on Avoiding Violence: Recognizing and Responding to Workplace Threats, listed under CDL Practice — Avoiding Violence. Use it to check what you understand, spot topics to revisit, and connect the material to safe, informed decisions on the road.

Before you begin

Keep your current CDL manual or course notes nearby. Read each prompt carefully and think through why an answer fits, especially when a question describes a vehicle, road, or workplace situation. Licensing rules and procedures can vary, so confirm requirements with current official materials for your state.

After you finish

Review any explanations shown with your results. Note unfamiliar terms or missed concepts, then revisit your manual or course notes before trying again. Use your score to guide study; understanding why an answer is correct matters more than the number alone.

Study note: These quizzes are independent study practice. They are not state licensing exams, official government materials, or ELDT certification, and they do not replace required training.

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